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Home/Terms

Terms

What we commit to, and what you are entitled to.

Assignment promise

We assign the right expert for your field within 24 hours of payment and email you their name and the intro meeting time. If assignment takes longer than 24 hours, you can ask for a full refund.

Refund policy

  • Before the intro meeting: full refund.
  • No expert assigned within 24 hours of payment: full refund.
  • Report delivered more than [7] business days late because of Nazeeh: full refund.
  • After the review starts (after the intro meeting and receiving your data): no refund.
  • Workshop, [7] or more days before its date: full refund.
  • Workshop, less than [7] days before its date: no refund, but you can transfer the seat to a colleague or to a later date once.
  • Workshop cancelled by Nazeeh: full refund, or a transfer to a later date if you prefer.

Refunds go back to the same payment method within [14] business days of approval. Request one by email at hello@nazeeh.co with your order number.

Comprehensive package

For larger cases (several brands or markets, an online store, CRM systems). If your case needs a larger scope, we send you the final price in writing before we start, with a full refund if you don't agree.

Limits of the service

We provide an independent assessment and a written recommendation with its reasons and evidence. The decision and its execution are yours, and marketing results depend on factors outside the assessment, so we don't guarantee specific sales or growth results.

We don't run ads, write content or sell any marketing or execution service, and we take no commission from any agency.

Legal details

  • Legal name: [registered company name]
  • Commercial register: [number]
  • Tax card: [number]
  • Address: [address], Cairo, Egypt
  • Email: hello@nazeeh.co
  • VAT: [registered / not registered], prices [include / exclude] VAT
Nazeeh

Independent firm that reviews your marketing agency for you.

What we offer

  • Choosing a marketing agency
  • Marketing team performance audit
  • Getting your accounts and files back
  • Marketing team workshop
  • Pricing and packages

Company

  • About us
  • Our experts
  • Independence policy
  • Blog
  • Join Nazeeh
  • Expert login

Contact

  • hello@nazeeh.co
  • Cairo, Egypt
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